Here is what our clients think:
This letter is to recommend Magic Irrigation, LLC for installation of irrigation systems. In the summer of 2008, my family worked with Michael in designing and installing a system in Darien, IL.
Mike paid attention to detail and listened to our desires. He was easy to work with and both he and his crew provided a professional installation. The design took into account all of the turf,flower beds, city property, shady areas, and included a rain sensor. A drip irrigation system was also installed bordering the house. Although it was more involved/difficult, the indoor plumbing hookups and RPZ valve install were planned and performed with our interests in mind.
Mike’s design also planned ahead for varying water pressures and provided an available zone for a future garden or flower bed. The Hunter system is easy to operate.
It is with pleasure and confidence that I recommend Magic Irrigation to potential future customers.
I called Magic Irrigation to ask if they would be able to come and help me figure out my sprinkler system since I just bought the house and after a few attempts couldn’t get it working. They were actually able to come about 30 mins after my call and within an hour everything was working great. they also showed me a few things that were not working right or needed to be repaired which I would not have known about. I thought the price was very reasonable for labor plus a few parts which I needed. I highly recommend them without hesitation.
Thanks for the great work, it is a great pleasure doing business with you,
I was contemplating installing a lawn sprinkler system at my home as well as adding some exterior landscaping lighting. After placing a call, Mike came out the next day and was very thorough with what was needed to do in terms of putting in additional hardware, plumbing, etc. Mike sent a quote the next day, which was extremely reasonable. I decided against installing the sprinkler system because of some additional plumbing work that would then be needed to be done in my house. Mike did install the lighting, and was very flexible when I at the last minute wanted to make a couple of changes. He was extremely timely and when he said he’d be there at 4 o’clock, he was there at 4 o’clock. I would highly recommend Magic Irrigation.
Our underground sprinkler system was in poor working order, and one zone was completely broken. Magic Irrigation inspected the system and gave us a few options for repair, along with a very reasonable estimate. Some of the minor work was completed that same day. The line repairs, which required special equipment to run the line underground and underneath a sidewalk, were completed a couple of days later. The crew was professional and courteous, and took the time to explain each step of their progress. Following their work they tested each individual zone, and made sprinkler head adjustments or replaced sprinkler heads where necessary. They even took extra precautions to minimize damage to the lawn. They definitely went the extra mile, and we’re extremely pleased with the results and with the experience of having dealt with such an excellent crew. We would definitely use Magic Irrigation again, and we give them our highest recommendation.
The process went smoothly from the initial phone call to the completion of the job.
Michael was contacted on a Wednesday since I was having some new sod installed in several days and needed my sprinkler set up ASAP. I had not used the system in years, since it had sprung a leak years ago and was turned off for quite awhile. Michael arranged an appointment the next day and was there on time. Friendly, and to the point, he and his assistant turned the system on, and immediately identified pump leak problems (I wasn’t surprised). He gave me an estimate to repair it, and let me know he could get the part by the next evening and be back. They were back the next day at the time he stated (with a cell phone call when he was on the way), and the new pump was repaired within an hour or so. They checked all sprinkler heads, made minor adjustments, and made sure the entire system was working properly. He and his partner were a good team. My existing touch button Toro controller was very old, and I tried to find the manual to recall how to use it. I called Toro customer service, and they said the controller was so old they could not give me instructions on how to operate it. Michael had a unit in his truck he was willing to sell me and install on the spot, and it is much, much easier to operate. Technology has come a long way and Michael demonstrated how easy it was to use the new controller, which was very reasonably priced, along with giving me some tips for best watering times, etc. I told him he should be on Angie’s List as he is the kind of company you want to work with again in the future.
I was truly frustrated with the last two irrigation companies. The company that originally installed the system were unfriendly and one of the workers asked to be bribed in order to start the system for the season. Of course I was so disgusted by that that last year I decided to water our lot manually. It is quite a large lot and boy was it an arduous task to water the yard every other day. Especially b/because we had planted perennials the year before. Eventually I saw a company van in our subdivision and thought that they might be reliable and of course that wasn’t the case either. They came out once and promised that the sprinklers would be on the next day. Instead they sent a worker that only spoke Spanish who burnt my transformer, opened the water valve half way causing a leak in our basement and next thing you know the company was not returning my calls. I was so infuriated with my experiences that I decided to look for Irrigation companies on Angie’s and gosh what a relief that was… I found Magic Irrigation. I left a message Saturday morning and within a half hour I got a call back from Michael (owner). He was extremely cordial and said that he would stop by later that afternoon. Once again, I thought that I was in for a ride but Michael was true to his word. He did stop by as he had promised. He very quickly diagnosed the problem and suggested the services he would perform and gave me a fair price. Monday morning he called and said that he would order the parts and be at my place the next day. I know that Michael had an extremely busy schedule on Tuesday but he still took time out to come on my request. He brought his father to install the GFI outlet as well as get the system started. After it was installed he took time around the house and showed me all the zones (we have 9 zones) and the group of sprinkler heads for each zone. He took note of the few that didn’t work and will plan on coming out to replace them. At the end he tightened the leaky valve. Michael was extremely professional and punctual. He stayed true to his word and accomplished all the services he had suggested at the quoted price. He was friendly and wonderful to talk to. He went the extra mile and was meticulous in his job. I also want to say thank you to his father who came out to install the GFI outlet. Magic Irrigation is a great company to work with and I shall definitely be their customer for a long time to come. I plan on calling them to open/close the system for the season. I highly recommend Magic Irrigation. Thank you Michael.
Anita N Rahim
Oak Brook, IL
Work was done promptly and professionally.
Michael is very reliable, friendly and professional. We’ve used him for 5 years and will continue to use him.
As I discovered when Michael arrived at my house, his truck contains a computer, cell phone and credit card “swiper” which allows him to respond promptly and professionally to all situations. When we had a slight problem following installation, I called Michael, and he returned to my house in less than 5 minutes to remedy the situation. I’m probably going to switch from the company I’ve worked with for 20 yrs, to give opening & closing work to Michael. .
Overall, the service was very very good. Very friendly and professional team. They were courteous, timely, neat and mindful of property. Installation considered the best entry and exit points. They were very open to customer input and worked very well to please us. Completed very finished work; did not leave debris, unpatched holes in walls. Caulking around pipes and wall was properly done. They were flexible and conducted business with integrity and honesty. They had no hidden cost and were open to fair negotiation of price. Offered professional brochure packet with warranty information and written estimate and provided detailed itemization of contracted work to be done. Accepted checks. Utilized professional equipment and quality parts/product as well as they sought to return disrupted lawn patches properly to re establish lawn integrity. We had a mishap with area of underground piping ( this had nothing to do with their installation) and they returned promptly and made minor adjustment at no additional charge. Very knowledgeable about their trade and organized work performance. No unsitely, messy work was done. They were orderly and mindful not to have work tools, equipment all over the place. I would definitely reccomend this business ( and already have) to family and friends. Thank you Mike for a professional job!
Excellent. I would highly recommend this company.
From start to finish Mike and the crew did a great job from installing to clean up. Not only are they very professional but great at following up from the 1st quote visit to after the installation. Would recommend!!!